Azulique Six-Month Warranty Policy

At Azulique, we believe every piece should meet our standards for quality, craftsmanship, and finish. That is why we offer a six-month limited warranty against manufacturing defects, so you can enjoy your jewelry with confidence.

What Is Covered

Our warranty covers manufacturing defects that affect the integrity or functionality of a piece under normal use, including:

• Stones that become detached or fall out due to a manufacturing or setting defect.
• Earring posts that break due to a manufacturing defect.
• Structural or construction defects that affect the piece’s intended use.
• Preliminary oxidation or early fading of the gold finish due to manufacturing defect.

All warranty claims are subject to review and approval by Azulique.

What Is Not Covered

Our warranty does not cover normal wear and tear, accidental damage, improper use, or damage resulting from failure to follow recommended jewelry care instructions.

Examples of excluded issues include:

• Scratches, scuffs, dents, or other surface damage resulting from regular wear.
• Damage caused by impacts, dropping, bending, pulling, or snagging.
• Damage resulting from exposure to chemicals, perfumes, cosmetics, moisture, or other conditions inconsistent with recommended jewelry care.
• Damage resulting from unauthorized repairs, alterations, or modifications.
• Natural changes in appearance over time, including wear or fading of the gold plating or finish.
• The warranty does not cover cosmetic changes that occur naturally with use or issues unrelated to a manufacturing defect.

How to Request Warranty Service

If you experience a potential warranty issue within six months of your purchase date, please follow these steps:

1. Contact Azulique. Email azulique@outlook.com within six months of your original purchase date.
2. Use the required subject line. Your email subject must read WARRANTY.
3. Provide your order details. Include your order number and a brief description of the issue.
4. Submit photos. We will request clear photographs of the affected piece so we can assess the issue and determine whether it qualifies for warranty coverage.

Please do not send an item back before receiving instructions from Azulique. Depending on the nature of the issue, we may or may not require the item to be returned for inspection.

What Happens After Approval?

Once a warranty claim is approved, Azulique will provide one of the following resolutions:

• Replacement: We will send an identical replacement item if it is available.
• Refund: If an identical replacement item is unavailable, we will refund the purchase price of the affected item.

Warranty Returns and Shipping

For approved warranty claims, Azulique will cover the shipping costs associated with the approved warranty resolution.

Depending on the nature of the issue, we may ask you to return the affected item for inspection. If a return is required, Azulique will provide instructions and cover the cost of shipping the item back to us.

If a replacement is approved, Azulique will also cover the shipping cost of sending the replacement item to you.

Please wait for instructions from Azulique before returning any item. We will let you know whether a return is necessary as part of the warranty review process.

Warranty Period and Conditions

This limited warranty is valid for six months from the original purchase date. Warranty claims must be submitted within this period and are subject to review and approval by Azulique.

Replacement items do not extend or restart the original warranty period.

This warranty applies to qualifying manufacturing defects and does not cover normal wear and tear, accidental damage, or issues outside the scope of this policy. Nothing in this policy is intended to limit any consumer rights that cannot be excluded under applicable law.

For warranty assistance, please contact azulique@outlook.com with WARRANTY as the email subject.

Thank you for choosing Azulique. We appreciate your trust in our pieces and are committed to providing jewelry that reflects our standards of quality, craftsmanship, and design.