Shipping & Returns

Shipping

We currently ship to the United States, Canada, Australia, select Asian and most European countries. Orders are shipped with tracking via the carrier selected by the customer.

 

Our Return & Refund Policy

Your satisfaction with your new purchase is our top priority. Because we operate in limited, small-batch quantities, we ask that you review our return guidelines below:

  • Eligibility: Returns are accepted on unworn, original-condition items with all tags and packaging intact.
  • Initiating a Return: Please contact our Customer Support team within 7 days of delivery to request a return authorization.
  • Return Window: Upon approval, items must be shipped back within 7 days. We are unable to accept returns shipped past this timeframe.
  • Return Shipping: Customers are responsible for return postage unless an item arrives defective. To make the process convenient, we will supply a prepaid shipping label and deduct the cost from your final refund.
  • Exchanges & Sale Items: Due to inventory constraints, we cannot process exchanges. Additionally, all marked-down or sale items are final sale.

 

 How to Initiate a Return

If you wish to return an item, please message our customer service at Azulique@outlook.com with the following information for us to process your return:
  1. Email title should say: RETURN
  2. Name
  3. Order number
  4. Item being returned
  5. Reason for return
  6. Return Shipping Address

 Once the customer service team emails you with the approval, you have 7 days to ship the item.

 Refunds will be issued to the original form of payment as soon as the item is received.